1. Stopped working to contact you as a result of a void contact number sent which causes the hold-up.
2. Stopped working to supply because of the wrong infomation such as wrong video game server/realm or faction, and also wrong character name which brings about a delay.
3. Decline to give more infomation as a result of Payment Consent Failed reason.
4. Incapable to login the ready profession after our notification.
5. Phony info marked as a pending order, which needs more verification.
6. Game Upkeep Time is excluded, the distribution time will be re-calculated when the maintenance is completed.
7. Our web site Upkeep Time is left out, the delivery time will be calculated when the web server maintenance is finished.
8. All the cd-keys, items as well as power-leveling solutions are not consisted of.